PRIVACY NOTICE

Last updated: September 2026

KNEKTD respects your privacy and is committed to protecting your personal information.

This Privacy Notice explains how we collect, use, store and protect personal information when you visit our website, contact us, enquire about our services, work with us on a project, apply to work with us or otherwise interact with KNEKTD.

It applies to our website and related interactions with KNEKTD, including in connection with projects in the United Kingdom, Europe, the Middle East and other international locations.

Who We Are

The KNEKTD website is operated by Knektd Ltd. Knektd Ltd is the controller responsible for personal information collected through the website and for website enquiries that it handles directly.

Knektd Ltd

24 Ormond Road
Richmond
TW10 6TH
United Kingdom

Company No: 06343911

KNEKTD also operates in the United Arab Emirates through:

KNEKTD Automation L.L.C.

Dubai
United Arab Emirates

Trade Licence No: [TO CONFIRM]

Knektd Ltd and KNEKTD Automation L.L.C. operate as separate controllers for the personal information each entity handles for its own enquiries, projects and business activities. Where a UAE-related enquiry is passed to and handled directly by KNEKTD Automation L.L.C., that company is responsible for its subsequent processing of the information.

For privacy-related enquiries, please contact: contact@knektd.com

Information We Collect

  • Your name and contact details.
  • Company or organisation and job title or professional role.
  • Telephone number and email address.
  • Information contained within enquiries and communications.
  • Information relating to prospective or existing projects, including property or project location where relevant.
  • Communications between you and KNEKTD.
  • CVs and recruitment information where you apply to work with us.
  • Marketing and communication preferences.
  • Technical information relating to your use of our website, including IP address, browser and device information.
  • Website usage, analytics, cookie and similar technology information where applicable.
  • Any other information you voluntarily provide to us.

We do not intentionally collect more personal information than is reasonably necessary for the relevant purpose.

Information We Receive from Other Sources

KNEKTD operates within the architecture, construction, property and technology industries and may receive professional contact information from other organisations involved in a project or potential project.

  • Clients.
  • Architects.
  • Interior designers.
  • Main contractors.
  • Quantity surveyors.
  • Project managers.
  • MEP and other professional consultants.
  • Suppliers and manufacturers.
  • Recruitment agencies.
  • Business contacts and professional introductions.

We may also obtain professional information from publicly available sources where appropriate.

How We Use Your Information

  • Respond to enquiries and discuss potential projects and services.
  • Assess project requirements and prepare proposals, quotations and other commercial information.
  • Take steps before entering into a contract and deliver or manage our services and projects.
  • Communicate with clients and project teams.
  • Manage relationships with consultants, contractors, suppliers and professional partners.
  • Coordinate international projects.
  • Administer, operate, secure and improve our website and systems.
  • Understand how visitors use our website.
  • Manage recruitment.
  • Maintain appropriate business and project records.
  • Comply with legal, regulatory, insurance, accounting and contractual requirements.
  • Send relevant business or marketing communications where permitted by applicable law.
  • Establish, exercise or defend legal rights.

Our Lawful Bases

Depending on the circumstances and applicable law, we may process personal information because:

  • Contract – processing is necessary to take steps before entering into a contract or to perform a contract.
  • Legitimate interests – processing is necessary for our legitimate business interests, including managing our business, responding to enquiries, developing professional relationships, delivering projects, improving our services and protecting our business.
  • Legal obligation – processing is necessary to comply with a legal or regulatory obligation.
  • Consent – where applicable law requires consent for a particular activity, we will ask for it.

Where we rely on legitimate interests, we consider those interests against the rights and interests of the individuals concerned. Where processing relies on consent, you may withdraw that consent at any time.

Sharing Your Information

We may share personal information where reasonably necessary with:

  • KNEKTD companies, subject to the controller relationship described above.
  • Clients and other members of project teams where relevant.
  • Architects, designers, consultants and contractors.
  • Suppliers and manufacturers.
  • IT, hosting, website and technology providers.
  • CRM and business administration providers.
  • Professional advisers, including accountants, insurers and legal advisers.
  • Recruitment agencies and recruitment service providers.
  • Analytics and marketing technology providers where applicable and permitted.
  • Government bodies, regulators or law-enforcement authorities where required by law.

Where an organisation processes personal information on our behalf, we require it to handle that information appropriately and in accordance with applicable requirements.

International Transfers

KNEKTD operates internationally, including across the United Kingdom, Europe and the Middle East. Personal information may therefore be accessed, shared or processed outside the country in which it was originally collected.

This may include transfers between our UK and UAE operations, between KNEKTD and international clients or project teams, to technology or service providers operating internationally, and in connection with projects undertaken in Europe, the Middle East and other international locations.

Where an international transfer is subject to UK GDPR, EU GDPR or other applicable data-protection transfer restrictions, we will use an applicable lawful transfer mechanism. Depending on the circumstances, this may include an adequacy decision or regulation, the UK International Data Transfer Agreement (IDTA), the UK Addendum to the EU Standard Contractual Clauses, the EU Standard Contractual Clauses, or another legally recognised safeguard or exception.

Where required, we will also complete the relevant transfer risk assessment or data protection test and implement any additional protections needed for the transfer.

Transfers involving the UAE will also be handled in accordance with applicable UAE personal-data protection requirements. The precise UAE transfer mechanism and any related contractual requirements are to be confirmed with UAE-qualified advisers before relevant transfers are implemented.

Further information about safeguards used for relevant international transfers may be requested using the contact details in this Privacy Notice.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.

  • Contractual and project record requirements.
  • Legal, accounting, insurance and regulatory requirements.
  • Legitimate business record-keeping requirements.
  • The establishment, exercise or defence of legal claims.

Retention periods vary depending upon the nature of the information and our relationship with you. Information that is no longer required will be deleted, anonymised or otherwise appropriately disposed of in accordance with our data-retention practices.

Your Rights

Depending upon where you are located and the applicable data-protection legislation, you may have rights relating to your personal information, including:

  • Access.
  • Correction.
  • Erasure.
  • Restriction of processing.
  • Objection to certain processing.
  • Data portability where applicable.
  • Withdrawal of consent where processing relies on consent.

Where personal information is used for direct marketing, you may ask us to stop using your information for that purpose at any time.

If you are located in the UK, you also have the right to complain to the Information Commissioner’s Office. Where EU data-protection legislation applies, you may also have the right to complain to the relevant supervisory authority.

Cookies and Website Technologies

Our website uses cookies and similar technologies. Some technologies are necessary for the website to operate correctly. Other technologies may be used for analytics, functionality or marketing purposes where permitted by applicable law.

Please see our Cookie Policy and Cookie Settings for further information and to manage your preferences.

Changes to this Privacy Notice

We may update this Privacy Notice periodically to reflect changes to our business, website, technology or legal requirements. The latest version will be published on this website.

Contact Us

Questions regarding this Privacy Notice, the personal information we hold or your data-protection rights should be sent to:

contact@knektd.com

Knektd Ltd
24 Ormond Road
Richmond
TW10 6TH
United Kingdom